Can I request a specific therapist?

Yes. Just let us know your preference when booking, and we'll schedule your entire prescription series with the same person. This makes clinical sense, as your assessment results and load limits remain known. In case of holiday or illness, a colleague from the team will take over and will review the documentation beforehand.

What should I bring to my first appointment?

The original doctor's prescription, your health insurance card and, if available, any doctor's letters or surgical reports. Also bring comfortable clothing and a large towel. For equipment-based physiotherapy, you'll also need clean indoor sports shoes. Changing rooms and lockable lockers are available at the practice.

Will I be seen by other people during treatment?

No. Manual Therapy, massage and lymphatic drainage take place in private, closed cabins. Only equipment-based physiotherapy takes place in the open training room, where several patients train at the same time under supervision.

Is the practice wheelchair accessible?

The practice rooms are step-free, the doors are wide enough for walkers and wheelchairs, and the treatment couches can be lowered electrically. If you need help getting changed, just let us know – we'll allow a little extra time.

How long does an appointment take?

The time required depends on the prescribed treatment. Physiotherapy and Manual Therapy sessions typically last around 20 to 25 minutes, while equipment-based physiotherapy takes considerably longer, including warm-up and switching between machines. We'll tell you the exact duration when booking your appointment.

Does the team undergo regular further training?

Yes. Manual Therapy and Manual Lymphatic Drainage are additional qualifications that go beyond the standard three-year training and are separately recognised by health insurers. Our team regularly attends further training courses and shares new knowledge in internal case discussions.

Practice & team | Physiopraxis Nord

Treatment in a private, closed-door room

Dedicated therapist for each prescription

Assessment and treatment plan at the first appointment

Billing handled directly with your health insurer

Our practice

Quiet rooms instead of a busy open-plan setup

We treat patients in private, closed-door rooms so you can speak and work undisturbed – even when training is taking place next door.

Treatment rooms

Every treatment takes place behind closed doors: height-adjustable couch, heat applications and space to check movement while standing and walking. We use the same rooms for manual therapy and lymphatic drainage.

Training area

Cable machine, leg press and ergometer are available for equipment-based physiotherapy, along with mats, dumbbells and resistance bands for your exercise programme between appointments.

Reception and waiting area

Here we take in your prescription, clarify co-payment and follow-up appointments, and give you your exercise sheet for home if needed.

Equipment

Treatment continues on the training area

After surgery, with back pain, or when rebuilding strength after a sports injury, the treatment couch alone is not enough. That's why we follow up treatment with guided training – using weights that we determine together and adjust from session to session.

Cable tower for shoulder, core and hip
Leg press for rebuilding strength after knee and hip surgery
Ergometer for warming up and building endurance
Mats, dumbbells and resistance bands for your home programme

View equipment-based training

The team

One point of contact for your prescription

Whoever assesses you at your first appointment will generally also treat you at all further appointments under that prescription. That way, you don't have to explain your history all over again each time.

Physiotherapy

Assessment, movement analysis and an exercise programme that fits your everyday life – the focus area covered by everyone on the team.

Learn more

Manual therapy

Targeted treatment of joints and the spine by colleagues with the relevant additional qualification.

Learn more

Lymphatic drainage

Decongestive treatment after surgery and for oedema, with compression care afterwards on request.

Learn more

Massage

Classic massage therapy for tension in the neck and back area, usually as a complement to active treatment.

Learn more

Equipment-based training

Guided strength-building on the cable machine, leg press and ergometer, supervised by the therapist assigned to your prescription.

Learn more

Home visits

Treatment at your home when coming to the practice isn't possible – with an appropriate medical prescription.

Learn more

On-site process

Your journey through our rooms

So you know what to expect at your first appointment in Kiel: from reception to check-out, you'll pass through three separate areas with us – registration, a private treatment room, and the training room for equipment-based physiotherapy. The process below describes who cares for you where and how much time each stage takes.

Step 1

Check-in and registration

At reception, please present your prescription and health insurance card. We record the therapy prescription, i.e. the doctor's referral, and check the diagnosis group, the prescribed number of sessions and the latest possible start date for treatment. Privately insured patients are informed here that the invoice will be sent directly to them. For your first visit, please allow around ten minutes beforehand.

At reception, please present your prescription and health insurance card. We record the therapy prescription, i.e. the doctor's referral, and check the diagnosis group, the prescribed number of sessions and the latest possible start date for treatment. Privately insured patients are informed here that the invoice will be sent directly to them. For your first visit, please allow around ten minutes beforehand.

Good to know

The practice and the people in it