What do I have to pay myself as a statutorily insured person?

Statutorily insured people aged 18 and over pay the legally required co-payment: ten percent of the treatment cost per session plus ten euros per prescription. We bill the remainder directly with your health insurance fund. If you are exempt from the co-payment, please bring your exemption certificate from your insurance fund to your first appointment, and the amount will be waived.

How long is my prescription valid?

As a rule, treatment must begin within 28 days of the date of issue, unless the doctor's practice has noted a later date on the prescription. If this deadline passes, the prescription becomes invalid and must be reissued. It's therefore best to call us right after your doctor's appointment.

I have private health insurance. How does billing work?

Privately insured patients and those entitled to allowance payments (Beihilfe) receive an invoice from us based on our price list, which you submit to your insurer. The extent of reimbursement depends on your tariff. If in doubt, ask your insurer beforehand which treatments and how many sessions your policy covers.

Can I come to you without a prescription?

Yes. Massage, equipment-based physiotherapy and preventive treatments can be booked as a self-payer, without a doctor's prescription. We'll tell you the price in advance. For acute complaints with an unclear cause, we recommend having a doctor assess first whether treatment makes sense.

Who is eligible for a home visit?

Home visits are an option for people who cannot reach the practice for health reasons, for example shortly after surgery or with severely limited mobility. The doctor's practice must explicitly note the home visit on the prescription. We serve Kiel and the surrounding area.

What happens if I need to cancel an appointment?

Please cancel by phone at least 24 hours in advance so we can offer the slot to someone else. We charge privately for appointments cancelled at short notice or missed entirely, because the health insurance fund does not reimburse a service that wasn't provided. In the case of acute illness, we will of course find a solution.

Who we're here for | Physiopraxis Nord

Assessment before the first treatment

The same therapist throughout

Redeem statutory prescriptions within 28 days

Home visit if getting to the practice isn't possible

Patient groups

Three reasons, one approach

Someone coming in after a knee replacement needs something different from a half-marathon runner with Achilles tendon issues. The structure stays the same: assessment, goal, treatment, exercises for home.

After surgery

After knee and hip replacements, cruciate ligament and shoulder surgery or fractures, we work in line with your clinic's loading guidelines. First swelling and mobility, then strength, and finally everyday movements: stairs, getting into the car, carrying shopping bags.

Focus: Mobility and progressive loading
Pairs well with: Lymphatic drainage for swelling

Athletes

With runner's knee, tennis elbow, strains or training-related back pain, we look for the cause in technique, training volume and mobility – not just at the painful spot. Return to training with gradual load increases.

Focus: Cause rather than symptom
Pairs well with: Equipment-based physiotherapy

Older adults

With arthritis, osteoporosis, after falls or increasing unsteadiness when walking, we train balance, gait and strength at a comfortable pace. If getting to us is too far, we'll come to your home instead.

Focus: Gait, balance, safety
Pairs well with: Home visits within the city area

Billing

Statutory and private – the same appointment

With us, treatment duration and the therapist you see don't depend on how you're insured. The only differences are the prescription process, co-payment and invoicing.

Statutory prescription

Statutory health insurance

Prescription comes from your GP or specialist practice
Must be redeemed within 28 days of the issue date
We bill your health insurer directly
The statutory co-payment is payable at the practice, unless you're exempt
Scope and treatment duration are set by the official remedies catalogue

Private prescription

Private insurance and Beihilfe

Appointments aren't bound by the remedies catalogue
Treatment focus can be agreed together
The invoice is issued to you and submitted to your insurer
The reimbursement amount depends on your tariff

Self-pay

Without a prescription

Appointments are also possible without a doctor's prescription
Massage and prevention with no wait for a prescription
We tell you the prices before your first appointment
You cover the cost yourself; no reimbursement is provided

Before you start

Your first appointment with us

At your first appointment, we take time for a thorough assessment: we ask about your history, date of surgery and loading guidelines, look at your mobility, strength and gait, and agree on a goal with you against which the treatment can be measured.

Bring the original prescription
Doctor's letter or surgical report, if available
Comfortable clothing you can move freely in
A towel for the couch
For statutory prescriptions: your insurance card and, if applicable, proof of co-payment exemption

Therapist's hands moving the knee of a person lying on the therapy couch — Assessment and treatment happen at the same table – we discuss the results with you right away.

Process

How your first appointment works

Whether you come to us after surgery, after a sports injury or with long-standing complaints, the starting point is the same for everyone. Plan on about 30 minutes for your first visit, or around 45 minutes for equipment-based physiotherapy. Bring comfortable clothing you can move freely in, along with your prescription and insurance card.

Step 1

Checking the prescription

We take a look at your prescription for therapeutic services: which treatment has the doctor prescribed, how many sessions, is there a note for a home visit? The prescription also states by when treatment must begin. If any information is missing, we clarify it directly with the practice instead of sending you back.

We take a look at your prescription for therapeutic services: which treatment has the doctor prescribed, how many sessions, is there a note for a home visit? The prescription also states by when treatment must begin. If any information is missing, we clarify it directly with the practice instead of sending you back.

Statutory and private insurance

Questions about prescriptions and billing

What a course of treatment costs and who pays for it depends on your insurance status and the prescription. The following points come up most often at our practice in Kiel.

Who we are here for